Giovanni Serpi

With a focus on Service Management according to ITIL® and the operation of complex data center environments, Giovanni approaches cybersecurity from an infrastructural perspective.
He observes that security topics are commonly concentrated at the top of the stack (applications, users, and the internet) in mainstream channels and media, yet the infrastructural layers of core IT services—such as network security and the integration of multi-cloud services—must also be included to create a comprehensive security concept.
His guiding principle is to apply best practices to break down complexity.
Reliability, trust, partnership, and flexibility are the essential cornerstones of collaboration with his team and partners.